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Best-in-class
outsourcing services from a partner you
trust.
Increasingly,
outsourcing the management of critical
business applications is being recognized as
the answer to a number of IT management
issues, particularly the steadily increasing
effort and team size required to maintain
custom software.
AC Corporation has a flexible outsourcing model that
accommodates:
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any or all functional
levels of support (call center,
user-level support or
diagnosis/programming remedy)
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single application to
full system support
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on-site, off-site,
near shore or offshore capabilities
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legacy, midrange,
client/server applications
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enterprise solution
applications
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web and e-commerce
applications
Best-Sourcing Capabilities
AC Corporation partners with
near shore and offshore
service providers allowing us to offer
best-of-breed solutions that leverage the
strengths and abilities of each partner. The
appropriateness of a near shore or offshore
outsourcing service is verified as part of
our assessment and strategic planning
consulting.
Strategic Consulting
AC Corporation Principal Consultants work with your
organization to help assess its outsourcing
needs and opportunities from both strategic
and tactical viewpoints. Our assessment and
strategic planning consulting will comprise:
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Opportunity and needs
assessment
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what to outsource
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where to
outsource
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ROI analysis
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Risk management
strategies
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Change management
strategies
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Partnership
strategies
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Business process
redefinition
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Service Level
Agreement strategies
Delivery Methodology
Our application management outsourcing
Standard Operating Procedures, together with
our project management methodology, assures
timely and cost-effective service delivery.
Our structured processes and best practices
govern each phase of outsourcing delivery:
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Engagement definition
and planning
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Setup
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Transition
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Implementation
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Transition Out
This highly structured approach to knowledge
management, process engineering and use of
standards and tools results in:
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Consistency and
scalability of service
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Rapid diagnosis and
resolution of problems
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Reduction in training
and orientation time for new team
members
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Increase in
productivity and service quality
Refocus and Redirect
While businesses outsource for different
reasons, one of the greatest benefits of
application management outsourcing is the
ability to redirect limited staff resources
to their core competencies and free up
budgets to address high priority needs.
Contact your
AC Corporation representative to
explore your company's benefits to
application outsourcing.
For more information
with AC
Corporation, contact the email address or phone numbers listed below.
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